Products
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15 AI-Powered Prompts to Supercharge Your Social Media Customer Service Game
Digital downloadUnlock the secret to revolutionary social media customer service – Discover 15 AI-driven strategies to transform engagement into advocacy with our exclusive eBook!
Free
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State of Social Care, 2023 report
Digital downloadAre you ready to transform your brand’s approach to social care? Dive into the insights of our State of Social Care, 2023 report. This essential guide is packed with cutting-edge research, practical strategies, and real-world examples.
Free
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Creating Conversational Content That Connects: A 7-Lesson Mini Course for Social Media Professionals
Course5.0 average rating (2 reviews)This free course is designed to provide you with actionable insights, strategies, and techniques to create conversational content that connects with your social media audiences. Take one lesson a day and finish in a week, or knock it out all at once!
Free
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Social Care & CX Community
CommunityWelcome to The Social Care & CX Community! Through our community area, you'll be able to communicate & engage with other members of our community as well as me (Brooke). Don't be shy!
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Mastering Social Media CX: The Step-by-Step Blueprint for Customer Experience Professionals
CoursePerfect for customer experience professionals looking to take their program to the next level. Our step-by-step blueprint provides expert guidance for beefing up your social CX strategy, enhancing customer satisfaction and loyalty (and even revenue).
$749